WE APPRECIATE YOUR PURCHASE AT ZADCHI!

If you need to exchange an item due to size issues, please contact us within 7 days of receiving your order. The item must be unused, in its original condition, and in its original packaging. Customers are responsible for return shipping costs for size exchanges. Upon receipt and inspection, we will process your exchange and dispatch the new size within 7-10 business days.

Please note: If the size you want is not available, we will not be able to issue a refund.

Refunds are only issued for defective items. To request a refund, please contact us within 7 days, providing your order number, a description of the issue, and photos if possible. If approved, you’ll need to send the defective item back to us. Refunds will be processed within 7-10 business days after we receive the returned item.

For any inquiries or assistance, please email us at connect@wearzadchi.com or  or reach out to us on WhatsApp at +92 3287072257.

Thank you for choosing ZADCHI!